RBI Disclaimer

Important Notice Regarding Loan Facilitation Services

Regulatory Disclosure

Credlyf Fintech Pvt Ltd operates as a loan facilitation platform and is not a lender. We do not directly disburse loans or accept deposits from customers.

Our role is to facilitate connections between customers seeking loans and our partner banks, Non-Banking Financial Companies (NBFCs), and other lending institutions registered with the Reserve Bank of India (RBI).

Loan Approval Authority

Final loan approval is at the sole discretion of the lending institution.Credlyf does not have any control over the approval, rejection, or disbursal of loans.

Loan terms, interest rates, processing fees, and other charges are determined by the respective lending institution, not by Credlyf.

Agent Role and Responsibilities

DSA agents registered on the Credlyf platform are intermediaries who facilitate loan applications. Agents must:

  • Provide accurate information to customers regarding loan products
  • Not make false promises or guarantees regarding loan approval
  • Maintain transparency about commission structures
  • Adhere to RBI's fair practices code for lending

Data Privacy and Security

Customer data collected through our platform is used solely for loan processing purposes and is shared only with authorized lending partners. We comply with data protection laws and RBI guidelines on data security and privacy.

No Guarantee of Loan Approval

Credlyf and its agents cannot guarantee loan approval for any applicant. Lending decisions are based on the customer's creditworthiness, documentation, and the internal policies of the lending institution.

Grievance Redressal

For complaints or grievances related to loan facilitation services:

  • Email: grievance@credlyf.com
  • Phone: +91 7021184384
  • Response time: Within 7 working days

For complaints against lending institutions, customers should contact the respective lender's grievance redressal mechanism or approach the RBI Ombudsman.

Regulatory Oversight

All lending institutions partnered with Credlyf are regulated entities under RBI. For more information on lending regulations, visit the official RBI website:www.rbi.org.in

RBI Disclaimer

Credlyf Fintech Pvt Ltd is a loan facilitation platform and does not directly lend. Final loan approval is at the sole discretion of partner banks and NBFCs.

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Empowering DSA agents with cutting-edge loan distribution technology.

Contact

  • Email: info@credlyf.com
  • Phone: +91 7021184384
  • Address: Vasai (E), Palghar, India

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