Important Notice Regarding Loan Facilitation Services
Credlyf Fintech Pvt Ltd operates as a loan facilitation platform and is not a lender. We do not directly disburse loans or accept deposits from customers.
Our role is to facilitate connections between customers seeking loans and our partner banks, Non-Banking Financial Companies (NBFCs), and other lending institutions registered with the Reserve Bank of India (RBI).
Final loan approval is at the sole discretion of the lending institution.Credlyf does not have any control over the approval, rejection, or disbursal of loans.
Loan terms, interest rates, processing fees, and other charges are determined by the respective lending institution, not by Credlyf.
DSA agents registered on the Credlyf platform are intermediaries who facilitate loan applications. Agents must:
Customer data collected through our platform is used solely for loan processing purposes and is shared only with authorized lending partners. We comply with data protection laws and RBI guidelines on data security and privacy.
Credlyf and its agents cannot guarantee loan approval for any applicant. Lending decisions are based on the customer's creditworthiness, documentation, and the internal policies of the lending institution.
For complaints or grievances related to loan facilitation services:
For complaints against lending institutions, customers should contact the respective lender's grievance redressal mechanism or approach the RBI Ombudsman.
All lending institutions partnered with Credlyf are regulated entities under RBI. For more information on lending regulations, visit the official RBI website:www.rbi.org.in
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