Privacy Policy

1. Information We Collect

Credlyf Fintech Pvt Ltd collects and processes the following information from DSA agents:

• Personal identification: Full name, mobile number, email address
• KYC details: PAN card number, city/location
• Banking information: Account number, IFSC code, bank name
• Lead data: Customer information submitted for loan processing
• Usage data: Dashboard activity, login timestamps, IP addresses

2. How We Use Your Information

• Agent verification and KYC compliance
• Processing commission payouts
• Facilitating loan applications with partner banks and NBFCs
• Platform security and fraud prevention
• Communication regarding leads, payouts, and platform updates

3. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with access controls
• Regular security audits and monitoring
• PAN and bank details are encrypted at rest

4. Data Sharing

We share data only when necessary:

• With partner banks and NBFCs for loan processing
• With payment processors for commission disbursement
• With regulatory authorities as required by law
• We do not sell or rent your personal data to third parties

5. Your Rights

You have the right to:

• Access your personal data stored on our platform
• Request correction of inaccurate data
• Request deletion of your account (subject to regulatory requirements)
• Withdraw consent for data processing (may affect platform access)

6. Data Retention

We retain your data for as long as your agent account is active, and for an additional period as required by RBI and other regulatory guidelines for financial record-keeping.

7. Contact Us

For any privacy-related concerns, contact us at:
Email: privacy@credlyf.com
Phone: +91 7021184384